Understand Shopping Agent Offers

A large coupon-pack headline can describe several conditional discounts, not one saving you can apply to the purchase in front of you.

Coupon pack versus one discount

Read each component of a pack separately. A headline total is not the amount a single order can use, and an offer attached to one stage may not reduce another.

A coupon-pack headline may add several conditional discounts rather than one usable saving.

Item and shipping offers

Some offers apply to buying goods; others concern shipping a parcel. Match the promotion to the payment stage you are about to complete.

Read the minimum spend, eligible service and account conditions of the exact offer.

Minimum spend and eligible services

Minimum spend, eligible services, account type and destination can change whether an offer is usable. The terms displayed with the current offer are the relevant source.

Expiry and stacking rules decide whether two offers can apply together to a current transaction.

New-account and other eligibility

Expiration and combining rules matter. A code or screenshot found in an older guide cannot establish that a current cart or parcel qualifies.

Expiry and combining offers

When deciding between two apparent offers, compare the amount that applies to the same eligible transaction. For a current offer, read the amount, minimum spend, eligible service, account conditions and expiry together.

How to read a current offer without assuming it applies

Reviews and hauls can help you spot promotions that existed at a particular time. Recheck the current offer before using the same code or condition today.

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Payments, Fees and Exchange RatesUnderstand Shipping EstimatesRead Reviews and Hauls

Brand examples

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Guide Help

Tell us what you’re trying to figure out and we’ll point you to the most relevant guide. For account, order or live parcel issues, use the support options in your shopping-agent account.